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Privacy Policy

By accessing this website and any pages thereof (“Site”) of Jeffrey helps GmbH (“Company”) you take note and agree that the Company collects and uses your personal data as set out in this Privacy Policy Statement (“Privacy Policy”) and the Terms of Use. By continuing to access or use this Site or by using an e-mail address provided on this Site, you take note and are consenting to our use of your personal data as described in this Privacy Policy. Please do not access this Site and do not send us your personal data if you do not want us to store or use the data described in this Privacy Policy. This Privacy Policy is subject to amendments and changes at any time at the Company’s sole discretion. Ensure to check the Privacy Policy each time you access and/or use this Site, since any updated version applies to your access and/or use of this Site.

The Company is committed to protecting your privacy. This Privacy Policy concerns the entire online collection of personal data on this Site over the World Wide Web and describes how your personal data is collected and used and how the Company fulfills its obligations under applicable data protection law.

Please note that “you” and “yours” refers to you as an individual and not to any legal or corporate entity. “We” or “our” refers only to the Company, a company incorporated in Switzerland, which owns and operates this Site.

1. Information we may collect from you

The collection, processing, and use of your personal data occurs within the limits necessary for the establishment, performance, and management of the purchase contracts in the online shop according to the principles of data avoidance and minimization. In particular:

  Information that you provide voluntarily by filling in forms in this Site or by otherwise contacting us through our Site. This includes information provided at the time of subscribing to our services or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with this Site.

  If you contact us, we may keep a record of that correspondence.

  Details of your visits to this Site, including but not limited to, traffic data, weblogs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access.

In cases where we use external service providers to complete your order, these act in our name within the scope of contract data processing. Transmission of personal data to third parties only occurs if this is necessary to fulfill a contract or for billing purposes or you have consented to this in advance.

We do not sell, trade, rent, or release your personal information to third parties (name, email, address, mailing address, telephone number, etc.) without your consent.

2. Use of Cookies and Spyware

We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.

Like many websites, we use “cookies”, which are files stored on your computer’s hard drive by your browser. Cookies help us to identify account holders and to optimize their site experience. Most browsers accept cookies automatically but allow you to disable them. We assure you that no personal data, such as name or address, is collected or stored as part of this process. For online advertising campaigns, cookies are automatically deleted after one month. It is not technically possible for cookies to spy on your hard disk, nor will the use of cookies otherwise violate your privacy. We recommend that you leave cookies “turned on” so that we can offer you a better experience on this Site.

You may occasionally get cookies from companies advertising on our behalf or on behalf of our subsidiaries. We do not control these cookies, and these cookies are not subject to our cookie policy.

3. Usage of Analytics Software

This Site uses Google Analytics, a web analytics service of Google. Google Analytics uses so-called “cookies” or text files, which are stored on your computer, making it possible to analyze website traffic by the users. Information generated by cookies with the user details (including your IP address) is transferred to a Google server and will be stored.

4. Data Security and Confidentiality

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to ensure that services provided, fulfill technical and organizational security measures that are appropriate to protect your personal data, we cannot guarantee the security of your data transmitted to this Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

You may communicate with us by e-mail. E-mail messages sent over the Internet are neither confidential nor secure. They may be viewed by third parties, lost, intercepted or altered. E-mails may be transferred across national borders, even if both sender and recipient are located in the same country. We will not be liable for any damages suffered in connection with the use of e-mails or any other electronic messaging system when communicating with us.

5. Uses made of your personal data

We use data held about you for the following purposes:

  To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

  To ensure that content from this Site is presented in the most effective manner for you and your computer (including smartphone or other electronic device).

  To carry out our obligations arising from any contracts entered into between you and us.

  To allow you to participate in interactive features of our service, when you choose to do so.

  To notify you about changes to our services.

Through your use of this Site, we may also gather certain information about your use of the Site that does not identify you individually. Generally, this information is collected through “traffic data”. We collect and store such information automatically whenever you interact with this Site

6. Disclosure of your personal data

We will not disclose your personal data to third parties, except for the following:

  To our subsidiaries for the purposed stated here above

  If legally required or ordered by an authority or a court

  If necessary to protect the interests of Jeffrey helps GmbH or other users.

Contacting Us

Jeffrey helps GmbH

Guggachstrasse 6

8057 Zürich


Last update in 11 January 2020